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Have a question that is not answered in these FAQ's?
Click here to send an email or call us at 1-800-233-5880.
How do I locate practitioners who have trained with The UI Institute?
The International Association of Healthcare
Practitioners (IAHP) Directory is a useful
resource for those seeking trained healthcare
practitioners. The IAHP Directory lists information
such as name, professional titles, city, state,
email, province and phone numbers as well
as courses taken. To use the IAHP Directory
online, click
here.
You can also order the IAHP Directory for $7 plus shipping and handling by clicking here or calling us at 1-800-233-5880.
You can also order the IAHP Directory for $7 plus shipping and handling by clicking here or calling us at 1-800-233-5880.
Please note, due to Florida liability laws, we cannot personally give out referrals or practitioner names.
Are Continuing Education Units (CEUs) available for your courses?
Yes, we work with many state and national boards throughout North America to provide CEUs for practitioners. To check approvals, please click here or call our Educational Services Department at 1-800-233-5880 to verify approval with your state board.
If I have to cancel a class, can I get a refund?
Tuition is fully refundable up to 30 days
prior to a class or in most cases may be applied
toward another class at any time. A processing
fee applies for cancellations made inside
of 30 days, in most cases $50. Cancellation
requests must be made in writing (email to
upledger@upledger.com
with Attention: Refunds in the subject line;
fax to 561-622-4771 Attention: Refunds; or
mail to The Upledger Institute, Attention:
Refunds, 11211 Prosperity Farms Road, D325,
Palm Beach Gardens, FL 33410) and the policy
may vary for classes held in Big Sur, California,
classes that are privately sponsored, and
courses that are specialized or limited in
the number of participants. Refunds are made
in the manner of original payment. See individual
classes or call 1-800-233-5880 for specifics.
Do you offer scholarships?
We do not, though we are happy to work out payment plans on an individual basis. Please call our Educational Services Department at 1-800-233-5880 for details.
How many days are your seminars and what hours do they run?
The courses are generally three, four and five days long and usually run from 9 am-5 pm each day, ending at about 3:30 pm on the last day of class. There are occasionally exceptions to this, so please check with Educational Services at 1-800-233-5880 if you have any questions or concerns.
Do I have to come to Florida to attend your school?
For your convenience, we offer our courses at hotels and schools throughout the world. To get more information about classes, click here.
Can I attend your courses if I am not a licensed healthcare professional?
We are pleased to offer specific classes for the layperson and those non-licensed healthcare professionals. To learn more about those classes, click here. The majority of our courses though are taught as continuing education modalities for people who are licensed or certified to perform manual therapy. There are occasions when non-healthcare practitioners may attend these courses. We simply require you to sign a consent form stating that you understand we are not teaching you to be a professional therapist and note that our courses do not offer any type of licensure to perform therapy professionally.
How far ahead of time do I need to register for a class?
Many courses fill up well in advance of the start date. We recommend that you register as early as possible to ensure your space in a class. To get more information about classes, click here.
Do the course developers teach the classes?
In some cases yes, though in most cases they do not. Each class was designed by its modality developer, who maintains a rigorous teacher-certification program to ensure the material and presentation is consistent and of the highest quality. All of our instructors have gone through these extensive apprenticeship programs before being certified to teach.
What is considered a full-time student for your discounted student tuition?
To receive the student discount (available in most cases for the entry-level class of each modality), you must be enrolled in a full-time educational program designed to lead to licensure or certification as a manual therapist. Massage Therapy programs must be a minimum of 500 hours.
What hours is your Educational Services Department open?
From 8 a.m. to 6 p.m. Monday through Friday, Eastern Time.
You can reach us toll-free in North America and most of the Caribbean at 1-800-233-5880. In all other parts of the world, please call 561-622-4334.
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